Frequently Asked Questions :
* Click Here for the
Client FAQ's
* Click Here for
the Writers FAQs
·
General Client
FAQs
How does this work?
How much does this
cost?
How
do I communicate with Clients?
· Projects &
Bids
How do I place a bid on a
project?
How do I update a bid I
already placed on a project?
How do I cancel a bid I
placed?
What if I have a question
about a project (that will help me place my bid)?
Why can't I find the
"Place Bid" button on the project page?
What is "bid for the
total project"?
What if I can't make an
accurate bid? Can I just estimate how much I will charge for the
project?
· Payments &
Fees
When do you charge your
commission and how much will it be?
Do I have to add money to my
account?
How do I add money to my
account?
Can I withdraw money from my
account?
If I end up charging the
employer less than I bid on their project, can I get a partial refund on the
commission Writerlance takes?
GENERAL
How
does this work?
Browse the list of projects posted by Clients for
the ones you would be interested in, or have Writerlance send you an e-mail
anytime a new project is posted that fits under your Expertise. Then you can
decide to place a bid on the project, as well as provide details of the work
you can do. Update or retract your bid anytime you want. When the Client
chooses a Writer (winning bid) you will be notified. If you are chosen
you can begin work on the project and get paid.
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How
much does this cost?
There is no signup fee and no monthly fee, but you
are required to pay a commission on each project you win a bid on. The
commission is 3% of your bid or $3.00, whichever is greater. You will also
get a $1 signup bonus when you register on our site.
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How
do I communicate with Project Buyers?
You can post messages on the message boards. If you
post a private message, only the user it's addressed to will be able to see
it, that user will also be notified by e-mail that you posted a project for
them.
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PROJECTS AND BIDS
How do I place a bid on a project?
Click on the "Place Bid" button which you
can find on the project page (there's one above and another below the list
of current bids).
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How
do I update a bid I already placed on a project?
Just submit a new bid and your old one will
automatically be removed.
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How
do I cancel a bid I placed?
Log in to the account
management area, find the project, and click on the "retract
bid" link.
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What if I have a question about a project (that will
help me place my bid)?
Just post a message on the message board for that
project. You can access project specific message boards by clicking on the
link provided on the project page.
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Why can't I find the "Place Bid" button on the
project page?
If the project is closed it does not show up,
because bidding has ended. It will also not show up if the project is
frozen, which means bidding has temporarily been stopped.
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What is "bid for the total
project"?
This is the amount that you will charge the project
creator, if you are chosen. It's a project total, NOT an hourly rate.
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What if I can't make an accurate bid? Can I just
estimate how much I will charge for the project?
You should not make any estimates. The information
provided should be enough to decide how long it will take you to finish the
project. If there is not enough info, use the message board to ask
additional questions to the project creator before placing your bid.
Remember, by placing a bid you enter into a legally binding contract. If you
abuse this system you risk receiving poor reviews by others, and possibly
being banned from Writerlance.
PAYMENTS
AND FEES
Can I withdraw money from my account?
You can withdrawal money from your account at any time, we process payments twice a week...If though you make a deposit with pay pal , you can only withdraw pay pal
...no other means will be allowed...any activity that WriterLance deems to be fraudulent will result in the client or freelancers account being closed and all funds
not returned.
When do you charge your commission and
how much will it be?
As soon as you are chosen as the Writer for a
project you have bid on it will be closed/archived and you will be charged
3% of your bid, or $3, whichever is greater.
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Do I have to add money to my account?
Not right away, but eventually you will
have to ( To accept or post projects ). If your account balance is below zero dollars for more than 30 days
your account will be frozen. You will not be able to place any new bids on
projects. You and the Client will decide how payment is to be sent. This
is usually done with either paypal, check or e-gold.
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How do I add money to my account?
Login to the account
management area and click on the "deposit" button.
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If I end up charging the
project owner less than I bid on their project, can I get a partial refund
on the commission WriterLance takes?
No.
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Still Have
Questions? eMail us here for a prompt reply.
Client FAQ
· General Client FAQs
How does this work?
How much does this cost?
How do I communicate with
Writers ?
·
Projects
How do I open a new
project?
What is a budget range?
Why do I have to choose the
amount of days until my project needs to be done?
Can I change the information
I provided about my project?
How do I close my project,
extend it, or pick a Writer ?
Can I re-open a closed a
project?
What does it mean if my
project is frozen?
GENERAL
How does this work?
After signing up, you can open a project and provide
all the details of the script you want. Writers will then be able to
view your project and bid on it. This is similar to an auction, but there is
no mandatory end date and you choose the winning bid yourself. Once you have
chosen a Writer, they will begin work on your project. That's it!
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How much does this cost?
There is no signup fee and no monthly fee, but you
are required to pay Writerlance a commission on each project you
successfully fill. The commission is 3% of your project (minimum $3).
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How do I communicate with Writers?
You can post messages on the message boards. If you
post a private message, only the user it's addressed to will be able to see
it, that user will also be notified by e-mail that you posted a project for
them.
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PROJECTS
How do I open a new project?
Click on the "Post a Project " button or
go
here.
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What is a budget range?
You can optionally specify how much money you are
able to spend on this project.
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Why do I have to choose the amount of days until my
project needs to be done?
There needs to be an end to every project, to leave
room for new ones. But you can extend your project any time you want.
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Can I change the information I provided about my
project?
No, but you can use the message board to post new
info. If the information you provided is completely wrong, you can close
your project without choosing a Writer and without any penalty. You can
then go ahead and open a new project.
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How do I close my project, extend it, or pick a
Writer?
You can do all this by logging in to the account
management area. Click on the "Account Login" button or go
here.
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Can I re-open a closed a project?
No, you will have to open a new project.
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What does it mean if my project is
frozen?
This means the ending date you chose for the project
has past. No Writers can place any new bids, you must either pick a
Writer or extend the project.
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Still Have
Questions? eMail us here for a prompt reply.